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Roaming Partners:
Trustive
PREPAID CARD ACCOUNT TOP-UP

Thank you for purchasing the ZapZone™ Prepaid Card. Before you proceed with ZapZone™ prepaid account top-up, please checkout the FAQ section below.

>> Where to get ZapZone™ Prepaid Top-Up Cards ?
ZapZone™ Prepaid Top-Up Cards are available at selected agents in Kuala Lumpur city. Please visit our Agent section to find out more.
 
>> What is the balance after I top-up my account ?
Your account balance (after top-up) will depend on the current package usage balance and expiry date. Please study the table below
Hourly Usage top-up to Hourly Usage
Expired Current Balance Top-Up Package Balance After Top-Up Expiry Date After Top-Up
No Hourly (x days) Hourly (y days) Hourly Top-up date + (current day - x) + y days
Example : Assume top-up date as 1 December 2004
1 hour (1 day)
Balance : 37 min
Expire : 2 Dec 2004
1 hour (1 day) 1 hr 37 min 3 Dec 2004
Yes Hourly (x days) Hourly (y days) Hourly Top-up date + y days
Example : Assume top-up date as 1 December 2004
1 hour (1 day)
Balance : 37 min
Expire : 30 Nov 2004
1 hour (1 day) 1 hour 2 Dec 2004

Hourly Usage top-up to Unlimited Usage
Expired Current Balance Top-Up Package Balance After Top-Up Expiry Date After Top-Up
No Hourly (x days) Unlimited (y days) Unlimited Top-up date + (current day - x) + y days
Example : Assume top-up date as 1 December 2004
1 hour (1 day)
Balance : 37 min
Expire : 2 Dec 2004
Unlimited (7 day) Unlimited 7 days + 1 hr 37 min 8 Dec 2004
Yes Hourly (x days) Unlimited (y days) Unlimited (y days) Top-up date + y days
Example : Assume top-up date as 1 December 2004
1 hour (1 day)
Balance : 37 min
Expire : 30 Nov 2004
Unlimited access (7 days) Unlimited access (7 days) 7 Dec 2004

Unlimited Usage top-up to Unlimited Usage
Expired Current Balance Top-Up Package Balance After Top-Up Expiry Date After Top-Up
No Unlimited (x days) Unlimited (y days) Unlimited Top-up date + (current day - x) + y days
Example : Assume top-up date as 1 December 2004
Unlimited access 7 days
Expire : 2 Dec 2004
Unlimited (7 day) Unlimited (8 days) 8 Dec 2004
Yes Unlimited (x days) Unlimited (y days) Unlimited (y days) Top-up date + y days
Example : Assume top-up date as 1 December 2004
Unlimited (7 days) Expire : 30 Nov 2004 Unlimited access (7 days) Unlimited access (7 days) 7 Dec 2004

Unlimited Usage top-up to Hourly Usage
**Current unlimited balance will be forfeited
Current Balance Top-Up Package Balance After Top-Up Expiry Date After Top-Up
Unlimited (x days) Hourly (y days) Hourly Top-up date + y days
Example : Assume top-up date as 1 December 2004
Unlimited access 7 days
Expire : 2 Dec 2004
1 hour access (1 day) 1 hour (1 day) 2 December
 
>> How do I top-up my account ?
Firstly, get the ZapZone™ Prepaid Top-Up Cards from our agents. Then go to Account Balance Top-Up. Enter Pin Number, UserName and Password. You will be required to confirm your account top-up.
 

 


 

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